i2

Everything at i2 has the customer’s interests at the core, with customer service and value added services being our specialty. i2 looks after its customers in over 20 countries through 71 service centers and 400 well trained employees. Most recently, i2 has expanded with its new state of the art Customer care centers 1 in Kuwait and 3 KSA.

Our customer care program includes a comprehensive service facility for Nokia, LG, Motorola, i-mate and Sony Ericsson products, authorised to handle repairs for products from each brand. Employing highly skilled and dedicated staff and state of the art service management equipment to track repairs are key components in our customer care program.

To guarantee excellence and continuously improve our customer care, i2 maintains a solid training program to keep customer care professionals up to date on the latest mobile technologies and customer service practices.

Our repair areas are well equipped and ESD protected with the latest repair tools & equipment recommended by top mobile phone manufacturers. Replacement parts are ordered directly from the manufacturers and repairs go through a strict quality control test before it is returned to the customer.

If you are an i2 customer and experiencing some difficulties with your phone, please visit one of our i2 Customer care centers in all the countries we operate in. We are confident that our reliable staff will be able to address your problem and resolve any issue you may have with regards to your mobile device